Returns & Exchanges

At Herboxa, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed garments. If your new fashion piece isn't the perfect fit, we are here to help you find the right style or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original items with all tags attached into the original shipping bag or a secure box to ensure they remain protected during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package at any authorized courier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.